
The first and only approval for defib friendly communities delivered by an established inspection body.
We are proud to offer this new Defib Friendly Community Approval for organisations striving for excellence in terms of their defibrillator provision and associated arrangements.
The Standard is accredited by the Heartbeat Trust UK a registered charity championing defibrillator provision across the UK. The standard has been developed through the associated Defib Friendly Forum involving industry experts and service users.
This new Standard is designed to provide guidance as to what is “best practice” without making it prescriptive, mandatory, or restrictive. Through formal recognition, organisations and communities can demonstrate their commitment to becoming “Defib-friendly” with regards to the strategic placement of 24-hour publicly accessible defibrillators, their easy discovery, and the action taken to improve by-stander involvement and greater public confidence.
Eligible organisation should contact enquiries@pqscheme.com for an application to be initiated.
Once your organisation is confirmed as eligible for this community approval, the assessment will be initiated on your behalf. You will then have access to the PQS portal to review and answer the various questions and uploading any documentary evidence requested.
An extensive set of FREE resources (including guidance and templates) are available in the PQS portal to assist with the establishment of your Defib Friendly Community arrangements.
There is no time limit to submit the assessment and applicants are encouraged to use the FREE resources and submit when ready.
For further information see our frequently asked questions below.
Why Use PQS for Defib Friendly Community Approval?
Simple
- Apply and pay online
- Upload files/evidence to satisfy requirements (no size restrictions)
- Proportional questions to nature & size of your organisation
- No pass or fail. Assessment returned with guidance on further information required
Fast
- Apply for standard or fast track options
- Assessor assigned the same day of submission
- Receive certificate immediately on completion
- Retrieve/utilise files, evidence from previous assessments
Affordable
- £195 plus VAT
- No Membership Fees
What Makes Us Different
- The first and only approval for defib friendly communities
- No strict timescales to submit or resubmit assessment
- We do not charge you extra to resubmit an assessment requiring further information
- Immediate access to certificate and logos once assessment is passed
- Fast turnaround – days not weeks
- Clear, understandable and proportionate questions
- Access to published guidance and templates all in one place within the PQS portal
- Email reminders and notifications (e.g., assessment requires further information)
Wider Benefits
- Make a difference in saving the lives of people who have suffered an out of hospital cardiac arrest
- A defib friendly community - with appropriate equipment, trained personnel and operational procedures
- A demonstration of commitment to the wider community you serve
- Demonstrate continual improvement culture of emergency preparedness
“The PQS platform is straightforward to navigate your way around and the process of gaining accreditation was simple and hassle-free. We found it very similar to other audit/assessment questionnaires that we have completed. There was also a very good communication throughout, as well as an impressive turnaround from submission to receiving the certificate.”

“I’ve had the pleasure of dealing with PQS Pre-Qualification-Scheme on many occasions, and they just keep it simple, clear and to the point.”

“PQS Pre-Qualification-Scheme is our new go to for SSIP approval for clients. Great experiences so far.”

“Really professional company, brilliant customer care, approachable and a company we really enjoy dealing with, and one we look forward in continuing to deal with in the future.”